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Published: September 8, 2017

Defining growth: An example of how to structure the relationship with your ACO partners

September 7, 2017 - Curant Health Director of Clinical Services, Vickie Andros, PharmD, and Senior Director of Commercial Strategy & Performance, Jake Caines, in Becker’s Hospital Review - The move to an ACO model disrupts decades of process and infrastructure designed to support fee-for-service care.

As we discussed in part 1 and part 2 of this series, changing this landscape and enabling a new environment for better coordinated, more efficient delivery of care requires a clear roadmap for achieving specific quality metrics and cost savings. Charting an efficient course is likely to require new partners to deliver the technology, data analysis and population health management skills needed for success.

Whether ACO success is ultimately measured in improved care delivery and/or significant financial savings, it is not uncommon for ACOs to lack the entirety of capabilities in-house needed to design and implement a successful program. Following an exhaustive internal skills and service gap evaluation, Louisiana Physicians Accountable Care Organization (LPACO) identified a patient population that could benefit from externally provided medication management services in underserved, rural areas.

The key to building successful partnerships under the ACO model lies in clearly defining and agreeing to the requisite steps for a fully integrated partnership across the ACO. These steps must be organized in manageable increments, have clearly defined owners and partnership value delivery checkpoints.

Determining the roles of each participant
The next logical question is how to build a strong working relationship between partners, clinics and the ACO itself to ensure successful partner integration, as well as service or care delivery that meets the identified ACO objective. The answer lies in having a program plan that outlines which party should be responsible for each step.

To read the full article, visit Becker’s Hospital Review.

To learn more about partnership opportunities with Curant Health, contact Kristin Lindsey, Senior Marketing Director, at

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