We at Curant, Inc. (Curant Health) would like to make you aware of your rights and our responsibilities regarding your PHI, as identified by HIPAA.
As part of the federal Health Insurance Portability and Accountability Act of 1996, known as HIPAA, Curant Health has created this Notice of Privacy Practices (Notice). This Notice describes Curant Health’s privacy practices and the rights you, the individual, have as they relate to the privacy of your Protected Health Information (PHI). Your PHI is information about you, or that could be used to identify you, as it relates to your past and present physical and mental health care services. The HIPAA regulations require that Curant Health protect the privacy of your PHI that we have received or created.
Curant Health will abide by the terms presented within this Notice. For any uses or disclosures that are not listed below, including marketing and selling of PHI, we will obtain a written authorization from you for that use or disclosure, which you will have the right to revoke at any time, as explained in more detail below.
Curant Health reserves the right to change our privacy practices and this Notice.
Due to the internet’s rapidly evolving nature, Curant Health may need to update this Privacy policy from time to time. Revisions to the Notice will be posted online and in the pharmacy and upon your request, provided to you in a paper format.
You can generally visit our Site without revealing any personally identifiable information about yourself. However, in certain sections of this Site, we may require you to submit your personally identifiable information to us and we may invite you to submit questions, comments and request information.
Due to the nature of some of our services, you may provide us with personally identifiable information such as your name, email address, username, password, address, phone number, and other contact information that you voluntarily transmit with your communication to us.
The following is an accounting of the ways we may use and disclose your PHI, by law, without your written authorization:
Uses and disclosures of PHI for Treatment: We may use the PHI that we receive from you to fill your prescription and coordinate or manage your health care. Your physician may be contacted in order for us to clarify or discuss treatment, as well as ask for refills and changes to your order, per your request.
Uses and disclosures of PHI for Payment: We may disclose your PHI to obtain payment or reimbursement from insurers for your health care services. For example, your third-party payor may be contacted to determine coverage or eligibility, to discuss payment or reimbursement, or to gather additional information in an attempt to submit claims.
Uses and disclosures of PHI for Health Care Operations: We may use your PHI to conduct quality assessments, improvement activities, and evaluate our workforce. These uses and disclosures are necessary to make sure that all of our patients receive quality care.
The following is an accounting of additional ways in which Curant Health is permitted or required to use or disclose PHI about you without your written authorization:
Uses and disclosures as required by law: Curant Health is required to use or disclose PHI about you as required and as limited by law.
Uses and disclosure for Public Health Activities: We may use or disclose PHI about you to a public health authority that is authorized by law to collect for the purpose of preventing or controlling disease, injury, or disability. This includes the FDA so that it may monitor any adverse effects of drugs, foods, nutritional supplements and other products as required by law.
Uses and disclosure about victims of abuse, neglect or domestic violence: We may use or disclose PHI about you to a government authority if it is reasonably believed you are a victim of abuse, neglect or domestic violence.
Uses and disclosures for health oversight activities: We may use or disclose PHI about you to a health oversight agency for oversight activities which may include audits, investigations, inspections as necessary for licensure, compliance with civil laws, or other activities the health oversight agency is authorized by law to conduct.
Disclosures to Individuals Involved in your Care: We may use or disclose PHI about you to individuals involved in your care.
Disclosures for judicial and administrative proceedings: We may disclose PHI about you in the course of any judicial or administrative proceedings, provided that proper documentation is presented to the pharmacy.
Disclosures for law enforcement purposes: We may disclose PHI about you to law enforcement officials for authorized purposes as required by law or in response to a court order or subpoena.
Uses and disclosures about the deceased: We may disclose PHI about the deceased, or prior to, and in reasonable anticipation of an individual’s death, to coroners, medical examiners, and funeral directors.
Uses and disclosures for cadaveric organ, eye or tissue donation purposes: We may use and disclose PHI for the purpose of procurement, banking, or transplantation of cadaveric organs, eyes, or tissues for donation purposes.
Uses and disclosures for research purposes: We may use and disclose PHI about you for research purposes with a valid waiver of authorization from the research board. Otherwise, Curant Health will request a signed authorization by the individual for all other research purposes.
Uses and disclosures to avert a serious threat to health or safety: We may use or disclose PHI about you, if it believed in good faith, and is consistent with any applicable law and standards of ethical conduct, to avert a serious threat to health or safety.
Uses and disclosures for specialized government functions: We may use or disclose PHI about you for specialized government functions including; military activities, national security and intelligence, protective services, and correctional institutions and law enforcement custodial situations.
Disclosure for workers’ compensation: We may disclose PHI about you as authorized by and to the extent necessary to comply with workers’ compensation laws or programs established by law.
Disclosures for disaster relief purposes: We may disclose PHI about you as authorized by law to a public or private entity to assist in disaster relief efforts and for family and personal representative notification.
Disclosures to business associates: We may disclose PHI about you to Curant Health’s business associates for services that they may provide on our behalf to assist the pharmacy to provide quality health care. To ensure the privacy of your PHI, we require all business associates to apply appropriate safeguards to any PHI they receive or create.
We may contact you for the following purposes:
Refill reminders: We may contact you to remind you of your prescription upon such time they are ready to be refilled.
Information about treatment alternatives: We may contact you to notify you of alternative treatments and/or products.
Health related benefits or services: We may use your PHI to notify you of benefits and services the pharmacy provides.
Fundraising: If Curant Health participates in a fundraising activity, we may use demographic PHI to send you fundraising packet, or the pharmacy may disclose demographic PHI about you to its business associate or an institutionally related foundation to send you a fundraising packet. No further disclosure will be allowed by the business associates or an institutionally related foundation without your written authorization. You will be provided with an opportunity to opt-out of all future fundraising activities.
We will obtain a written authorization from you for all other uses and disclosures of PHI, and we will only use or disclose pursuant to such an authorization. In addition, you may revoke such an authorization in writing at any time. To revoke a previously authorized use or disclosure, please contact the Privacy Officer/Sr. Director of Pharmacy Operations, to obtain a Request for Restriction of Uses and Disclosures, 866-460-8040.
The following are a list of your rights in respect to your PHI. Please contact the Privacy Officer/ Sr. Director of Pharmacy Operations, for more information about the below information, 866-460-8040.
Request restrictions on certain uses and disclosures of your PHI: You have the right to request additional restrictions of Curant Health’s uses and disclosures of your PHI; however, we are not required to accommodate a request. This includes the right to restrict disclosures to Insurances for those products and services which you pay out-of-pocket.
The right to have your PHI communicated to you by alternate means or locations: You have the right to request that we communicate confidentially with you using an address or phone number other than your residence. However, state and federal laws require the pharmacy to have an accurate address and home phone number in case of emergencies. We will consider all reasonable requests.
The right to inspect and/or obtain a copy your PHI: You have the right to request access and/or obtain a copy of your PHI that is contained in the pharmacy for the duration the pharmacy maintains PHI about you. There may be a reasonable cost-based charge for photocopying documents. You will be notified in advance of incurring such charges, if any.
The right to amend your PHI: You have the right to request an amendment of the PHI Curant Health maintains about you, if you feel that the PHI the pharmacy has maintained about you is incorrect or otherwise incomplete. Under certain circumstances we may deny your request for amendment. If we do deny the request, you will have the right to have the denial reviewed by someone we designate who was not involved in the initial review. You may also ask the Secretary, United States Department of Health and Human Services (“HHS”), or their appropriate designee, to review such a denial.
The right to receive an accounting of disclosures of your PHI: You have the right to receive an accounting of certain disclosures of your PHI made by Curant Health. You should be aware, however, that such an accounting excludes uses and disclosures made for treatment, payment, or health care operations purposes.
The right to receive additional copies of Curant Health’s Notice of Privacy Practices: You have the right to receive additional paper copies of this Notice, upon request, even if you initially agreed to receive the Notice electronically. If you wish to receive a paper copy of this request, please ask a pharmacy workforce member and they will provide you with a copy.
Curant Health reserves the right to change and/or revise this Notice and make the new revised version applicable to all PHI received prior to its effective date. The revised Notice will be available, upon request, to all individuals. We will also post the revised version of the Notice in the pharmacy.
If you believe your privacy rights have been violated, you may file a complaint with Curant Health and/or to the Secretary of HHS, or their designee. If you wish to file a complaint with the pharmacy, please contact Privacy Officer/Sr. Director of Pharmacy Operations. If you wish to file a complaint with the Secretary, please write to:
The U.S Department of Health and Human Services 200 Independence Ave, S.W. Washington, D.C. 20201
Or use the website: http://www.hhs.gov/ocr/office/about/rgn-hqaddresses.html
Curant Health will not take any adverse action against you as a result of your filing of a complaint.
If you have any questions on Curant Health’s privacy practices or for clarification on anything contained within the Notice, please contact:
Attention: Privacy Officer
200 Technology Court SE, Suite B
Smyrna, GA 30082
866-460-8040
Effective July 15, 2018